The Association Engineering and Security staff provides water cut-off service for a homeowner who will be away from a property for more than one (1) day. If you do not use your property for more than one (1) day, we suggest that you notify the Association so that your water supply can be turned off and further suggest that you leave your thermostat setting on a minimum of 62 in the winter months and a maximum of 75 in the summer months. Because many apartments are unoccupied for months at a time, the risk of damaging your own as well as other apartments beneath and adjacent to yours from a water leak is considerable. With the water cut-off service available, homeowners may avoid issues involving the damage to others from a burst supply line serving a sink, dishwasher, toilet, bidet, refrigerator, water heater, or clothes washer in their empty unit.
Fill out the water off request at the lobby Security post or email your water off request to firstname.lastname@example.org. Telling a member of staff will not protect you from a forgotten message. Use the system and be certain.
For your convenience, we have included a water turn-on request email that may be used within 24 hours prior to your arrival. Please include the estimated time of arrival and unit number in your subject line to email@example.com.